Shipping policy

Shipping Overview

At &Salt, we are committed to delivering your salt and spice blends safely and efficiently. This Shipping Policy explains our standard procedures, estimated delivery times, and costs.

Shipping Areas

We currently ship to:

Lithuania (domestic)
European Union countries (international EU shipping)

Please note that shipping to countries outside the EU is not currently available.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation email once your order has been shipped, including a tracking number if available.

Shipping Methods and Delivery Times

We use reliable carriers for all shipments. Estimated delivery times:

Shipping Type	Destination	Estimated Delivery Time	Notes
Standard Shipping	Lithuania	2–5 business days	Tracking available
Standard Shipping	EU Countries	5–10 business days	Tracking available
Express Shipping	Lithuania	1–2 business days	Additional cost
Express Shipping	EU Countries	2–5 business days	Additional cost

Delivery times are estimates and may vary due to carrier delays, customs clearance, or unforeseen events.

Shipping Costs

Shipping fees are calculated during checkout based on destination and shipping method.
Free shipping promotions may be offered from time to time and will be clearly indicated on the website.
Any customs duties or taxes for EU cross-border shipments are usually included in the price for EU countries; for non-EU countries (if applicable in the future), these are the responsibility of the customer.

Risk and Ownership

The risk of loss or damage to the products passes to the customer once the package is handed over to the carrier.
Please ensure the shipping address is correct. We are not responsible for packages lost or delayed due to incorrect addresses.

Order Tracking

All shipments include tracking when available.
You will receive a tracking number via email once your order has shipped.
You can use this number to monitor your shipment through the carrier’s website.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at shop.and.salt@gmail.com.
We will work with the carrier to resolve the issue, and in case of confirmed loss or damage, we will resend the product or issue a full refund.